RQI’s Legal Empowerment Program Director, Namoi Campbell, will conduct a breakout session at the SNAP Employment & Training National Forum, which takes place once very two years.
Description
Empowering the Voices of Clients and Customers
In this hands-on, interactive session, participants will learn a case management strategy for helping clients feel more engaged and empowered to ask questions and participate in decisions that affect them. Participants in this session will learn the strategy, examine applications in the field, learn facilitation techniques and guidelines and discuss how to apply client empowerment principles in their work.
The Right Question Institute is a nonprofit organization that specializes in designing simple, educational methods and tools to teach skills essential for self-advocacy, participation and agency. When direct service providers use RQI’s methods, the people they serve feel new agency and confidence as they navigate systems and advocate for themselves in a range of institutions. Providers, in turn, strengthen their ability to provide client-centered services and partner with SNAP E&T recipients to achieve recipients’ goals.
Time
2:45 p.m. to 4 p.m.