Microdemocracy: the idea that ordinary encounters with public agencies are opportunities for individual citizens to “act democratically” and participate effectively in decisions that affect them.

The term “Microdemocracy” communicates a simple vision: effective participation in a democracy can start when people begin to participate in decisions that affect them in their ordinary encounters with public or publicly funded institutions.

These encounters can take place in many settings including the welfare office, schools, job training programs, health care offices, and many other places. Too often the over 100 million encounters people have with public agencies each year have been places where they learned not to participate in decisions that affect them.

We can change that. When people in those encounters begin to ask questions and participate effectively in decisions, they are using fundamental democratic skills that are relevant on any level of democracy.

The Right Question Institute’s vision of Microdemocracy calls for transforming those encounters into new opportunities for participation and new starting points for democratic action.

Below you can find a video of people sharing their experiences when using the Right Question Strategy. You can also explore the rationale behind our vision of Microdemocracy.

The Right Question Institute is Committed to Promoting Microdemocracy

For the past 30 years, The Right Question Institute’s work in low-income communities across many fields has shaped our vision for Microdemocracy. We have, through much trial and error, distilled the lessons learned from the field into the Right Question Strategy, a simple set of methods for making it easier for people to strengthen two foundational skills for effective participation: asking better questions and participating in decisions.

Voices from the Field


Learn how asking questions and participating in the decision-making process can fundamentally change how people begin to participate in democracy.

  • Rationale Behind Our Vision for Microdemocracy

    • The Problem

      People in low-income communities participate in democracy at the lowest rate of all socioeconomic groups. For example, the data is clear for voting, one of the critical actions in a healthy and functioning democracy.

      This has significant implications for whose voices are heard, whose interests and needs are addressed, and what policies are implemented.

    • The Status Quo

      These trends in voting rates have remained consistent over time. The status quo continues. Doing simply more of the same is not a solution. We need to think more creatively about how to expand participation in voting and in democracy, in general, in low-income communities.

    • Acknowledge an Overlooked Resource

      We have, for too long, overlooked the significance and potential of the 100 million encounters people in low-income communities have each year with public and publicly-funded services.

      Traditional participation v. encounters


      Variety of encounters

      We can transform those encounters from being the endpoints of participation in the public arena to new starting points for democratic action. Imagine if just 10% of those encounters become opportunities for people to ask questions, participate in decisions, advocate for themselves, partner with service providers in demanding more resources. How might our democracy change if, next year, 10 million people began to act democratically on a micro level?

    • Teach Two Foundational Skills

      The Right Question Strategy teaches two deceptively simple yet foundational skills—asking questions and participating in decision-making—that make it easier for those using public or publicly-funded services to advocate for themselves more effectively in their encounters with public agencies.

    • Focus on Making the Connections

      Focus on the potential for greatly expanding the electorate by making it easier for traditional non-voters to see the connection between services they receive and decisions made by elected officials at the macro level.

Recognizing that the genius of democracy is in its roots, [RQI] sets about strengthening those roots. By helping people learn how to help themselves the project makes possible the vital process of converting residents into effective citizens… The project offers the possibility of strengthening the vital core of our society.

Before I learned [the Right Question Strategy] I didn’t know decisions were made here… I didn’t know I could ask questions, I didn’t know how to ask questions… Now I see that I need to participate and I need to ask questions.

I thought about things that never would have crossed my mind. I really want to vote now and I feel much better prepared to vote!

I think the idea that you can question the authority (and that you have a right to do so if you don’t understand something) is what I took away from your session.

Our Work Across Fields

Resources for Voter Engagement
"We make decisions every day, but now we feel more comfortable and confident that we can make better decisions. When we ask the right questions, gather information, and realize that it's important to vote, we are better informed to make the right decisions. Some of us didn't vote because we didn't understand the importance of voting, but now we do." - Adult Education Student
Resources for Schools + Families
“Learning the Right Question [Strategy] has prepared me for things in my personal life. I now go into IEPs and meetings for my children prepared with questions. Then more questions to the answers they give me. Not just settling for what they say, but asking more. I've learned to prepare myself before going into a meeting by setting up questions like a check list and being able to stick to my list.” - Parent, Rhode Island

Our Expertise in Scaling Up an Educational Strategy

In 2011, we introduced our Question Formulation Technique (QFT) for teaching the skill of question formulation to students in educational settings around the world. Since then, we have been struck by how educators have driven a grassroots movement to ensure that students in more than one million classrooms around the world learn how to ask better questions. With this success in scaling up an educational strategy, we are confident that the Right Question Strategy can transform the practice of frontline workers in public and publicly funded agencies and make our vision of Microdemocracy possible.

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